The Ordinary Lands at IOI City Mall: Skincare Made Simple, Accessible, and Honest
Putrajaya just got a little brighter for skincare lovers. This December 2025, The Ordinary, the globally-loved ingredient-focused brand, officially opened its doors at IOI City Mall, marking another milestone in its Malaysian journey. Known for cutting through the noise with transparency, efficacy, and fair pricing, The Ordinary is doubling down on its mission: quality skincare shouldn’t be a luxury—it’s for everyone.
The new store is designed smartly—compact, curated, and science-forward—bringing The Ordinary’s fan-favourite formulations closer to the community. One standout feature is the Consultation Station, where the brand’s trained team offers personalised advice, helping shoppers decode ingredients and craft routines that actually work for them. Think of it as skincare school, but without the boring lectures.
“This new opening follows the strong response to our first two stores in Kuala Lumpur at Pavilion and Mid Valley Megamall, which launched in July this year,” says Hooi Leng Goh, Brand General Manager. “The success of those locations reinforced the importance of creating physical spaces where we can connect directly with our community. Opening at IOI City Mall is another step towards making effective, ingredient-first skincare more accessible, while staying true to our values of transparency, education, and integrity.”
Staying loyal to its philosophy, the IOI City Mall store offers a carefully selected lineup of The Ordinary’s most-loved products. But it’s not just about the bottles on the shelves—the in-store experience prioritises education over marketing fluff, helping shoppers understand what’s really in their skincare and why it matters.
The opening isn’t just a retail expansion; it’s a statement. By investing in physical spaces that foster trust and connection, The Ordinary is proving that skincare can be approachable, effective, and honest—all at the same time.
Find The Ordinary at:
IOI City Mall
LOT G9-B | IOI Resort City, 62502, Wilayah Persekutuan Putrajaya
